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2008 National Consumer Protection Week Conference
What Every Consumer Should Know in 2008

2008 consumer protection week conference coverTuesday, March 25, 2008
Federal Reserve Bank of Boston

The Federal Reserve Bank of Boston is pleased to host the 18th Annual National Consumer Protection Week Conference, a symposium for consumer professionals.


Agenda

8:15 am

Registration & Continental Breakfast
8:45 am

Welcome & Opening Remarks
Lynn E. Browne, Executive Vice President & Economic Advisor
Federal Reserve Bank of Boston
9:00 am

Foreclosure Mitigation Strategies
Panelists will provide information on new mortgage-related Massachusetts laws and regulations intended to provide greater consumer protection and resources available to help consumers avoid foreclosure.

Panel I: New Massachusetts Laws & Regulations to Protect Consumers

Christine Snow, Chief Director of Examinations
Massachusetts Division of Banks

Diane Lawton, Assistant Attorney General
Massachusetts Office of the Attorney General

Panel II: Avoiding Foreclosure: Resources Available

LaRayne Hebert, District Director
NeighborWorks

Robert M. Mahoney, Vice Chairman
Citizens Financial Group

Mayte Rivera, Director of Community evelopment
Massachusetts Division of Banks
10:15 am Break
10:30 am

Automobile Insurance Reform in Massachusetts
Panelists will explain the changes consumers will be seeing beginning April 1, 2008 in a new competitive environment. Discussion will include practical advice on shopping for the best insurance deal.

Nonnie Burns, Commissioner
Massachusetts Division of Insurance

Deirdre Cummings, Legislative Director
MASSPIRG

Mass.gov/AutoRates
11:30 am

Going Digital: Major Changes to Television Services Effective in 2009
Panelists will outline the details of the national conversion from analog to digitally–transmitted television and discuss steps consumers can take to ensure that their TVs don’t go dark on February 17, 2009.

Sharon E. Gillett, Commissioner
Department of Telecommunication and Cable

Michael E. Festa, Secretary
Department of Elder Affairs
12:30 pm

Credit Card Update: The Truth–in–Lending Disclosure Requirements
Speaker will provide an overview of the pending changes
to make initial disclosures and periodic statements more consumer friendly.

Carol S. Lewis, Consumer Regulations Specialist
Federal Reserve Bank of Boston
12:45 pm

Luncheon:
Mouse Print* - Spotting the Gotchas in Advertising Fine Print
Edgar Dworsky, Founder
Consumer World
2:00 pm Adjournment