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Marianne Crowe

Vice President, Payment Strategies Group and CPRC Payments Liaison
T: 617-973-3991
F: 617-973-3957
Marianne.Crowe@bos.frb.org
 
Primary areas of concentration:
Retail payments, banking and consumer payment behavior, mobile payments industry research, project and operations management

Marianne Crowe is a vice president in the Treasury and Financial Services department of the Federal Reserve Bank of Boston. She serves as the Mobile Payments Project manager and payments liaison to the Consumer Payments Research Center. Her previous roles at the Boston Fed include vice president/project manager in the Consumer Payments Research Center, assistant vice president of business development, the National Image Archive service, and the Boston check operations. Prior to joining the Fed in 2000, Crowe worked at BankBoston in project and operations management positions. Crowe has been a member of the FSTC mobile payments workgroup and the NACHA Internet Council.


  • Education
  • Work
    Experience

  • Publications
  • Industry
    Presentations
  • Public
    Service

M.B.A., Babson College, 1980

B.A., Regis College, 1976

 

Federal Reserve Bank of Boston, Vice President , 2007-
Consumer Payments Research Center, 2008-
Business Development and Emerging Payments, 2007-2008
Federal Reserve Bank of Boston, Assistant Vice President, 2000-2007
Emerging Payments Research Group, 2005-2007
National Image Archive Services, 2004-2005
Boston Check Services, 2000-2004
BankBoston
Vice President, Operations Services, 1992-2000
Assistant Vice President, Clerk Processing Operations, 1987-1992
Assistant Vice President & Project Manager, Systems Development & MIS, 1980-1987
Liberty Mutual Insurance
Systems Analyst, 1977-1980

“Mobile Banking in New England: The Current State of the Market" with Breffini McGuire, NEACH. FIRO Report, 2009.

“The Boston Fed Study of Consumer Behavior and Payment Choice: A Survey of Federal Reserve System Employees,” with Marques Benton, Krista Blair, and Scott Schuh.  FRB Boston Public Policy Discussion Papers Series, paper no. 07-1 (2007).

“Consumer Behavior and Payment Choice: A Conference Summary,” with Scott Schuh and Joanna Stavins. FRB Boston Public Policy Discussion Paper Series, paper no. 06-1 (2006).

"Online Payment Service Providers, Innovation in Payments" pdf (2009, 2008, 2007 various groups).

"Mobile Banking Services: Overview of the Mobile Banking Landscape" pdf.

Results of FRB Boston/NEACH Survey of Financial Institutions in New England pdf
Presentation with Breffni McGuire, NEACH, to financial institutions at the NEACH Payments Strategy Services Forum on October 2, 2008.

Emerging Payments — The Changing Landscape pdf (2009, 2008, 2007 various groups).

FSTC (Financial Services Technology Consortium: member, Steering Committee; member, Mobile Payments Workgroup (2008, 2009).

NACHA (National Automated Clearinghouse Association), member, Internet Council (2008, 2009, 2010).